with some of the State’s major private and public health insurance groups, we
are able to offer patients the convenience of “one-stop” primary care for all
members of the family.
currently operate 10 clinics throughout the greater Los
Angeles, Long Beach, and Orange County areas. Our services include primary care
(general medicine, HIV/AIDS care, podiatry, chiropractic treatment, geriatrics,
women’s health, family planning and pediatrics), mental health services, dental
services, optometry services, and pharmacy services.
We pay particular
attention to services for women because we understand that if women receive
health services, the whole family is more apt to also receive the preventive
and curative care they need. Our clinics also provide assistance with enrolling
in low-cost or no-cost insurance programs such as Healthy Families, Healthy
Kids, Medi-Cal and other government-funded programs.
(Patient-Centered Medical Home)
Health Center, at its Crenshaw, Pico and Imperial offices, has been awarded
recognition by the National Committee for Quality Assurance (NCQA)
Patient-Centered Medical Home Program. In addition to the above-mentioned
offices, Benevolence Health Center is currently in the process of having its
Anaheim, Orange, Atlantic, and Compton offices, recognized by the NCQA.
The NCQA Patient-Centered Medical Home standards emphasize the use of systematic,
patient-centered, coordinated care that supports access, communication and
patient involvement. This Recognition shows that Benevolence Health Center has
the tools, systems, and resources to provide patients with high-quality care.
Benevolence Health Center is among one of the health centers in Los Angeles
that have received this outstanding recognition. Our patients will benefit by:
- Staying Healthy: Patients who are
treated in PCMHs are able to receive preventive services and screenings because
of the focus on prevention, helping them stay healthy;
- Receiving Better Communication:
Communication with patients and their families/caregivers is a core
concept of the PCMH model, which also emphasizes enhanced patient access
to clinical advice and medical records via patient portal; and
- Receiving better management of
Our Role as a PCMH is to:
- listen to patients’ questions and concerns;
- provide clear information and assistance; and
- provide resource information to assist in improving
Responsibilities within a PCMH are to:
- tell us what is important to you about your health
- tell us when you see another provider outside of our
- update your provider on medications you are using; and
- understand your treatment and health goals.
gives care based on current nationally accepted clinical guidelines (Evidence
Based Care). Providers and other staff members follow these guidelines in order
to achieve the quality of care.
are involved in their care decisions. Their unique beliefs, concerns,
expectations, and values are used when providing care.